At Lume Books, we’re committed to protecting and respecting your privacy, including ensuring compliance with GDPR guidelines.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to email@example.com.
Who are we?
We are Lume Books, one of the UK’s largest independent digital publishers. The registered address is 30 Great Guildford St, London SE1 0HS.
How do we collect information from you, what kind of information is collected, and how do we use it?
We obtain information about you when you use our website via cookies. We track how you are using our website: when you click links, how long you stay on pages, your rough location, and the route you take through our site. We do not share this information with any third-party social media or ad partners, and the data is anonymized for use within the business. This helps us understand how and why people use our website, and make it better for you, the reader.
We also gather information you give us when you sign up to our newsletter, and our third-party partner MailChimp will record your browsing and reading habits for us when you open one of our emails. By opting into our newsletter subscription, you give your consent for us to gather this anonymized information.
Alongside the initial information you give us (name, email address and reading preferences), we also track whether you open our newsletter, where you are in the world (roughly), and what links you click inside the newsletter. We use this information to make our newsletters more relevant to your interests, and optimise sales.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers we work with: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example our newsletter processing partner MailChimp). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond Lume Books for them to use for their own direct marketing purposes, unless we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
As well as opting out of data-tracking and collecting Cookies on our website, you can opt out of our newsletter subscription at any time by clicking the ‘Unsubscribe’ button at the bottom of any of our emails, and we will delete all information we hold on you within a year. If you would like to ensure we have deleted all personal data about you, please contact firstname.lastname@example.org.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.
You have the right to ask for a copy of the information Lume Books holds about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you. To request information, please visit: email@example.com.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. We do not collect sensitive personal data from anyone, but non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems, working in tandem with third-party processors who are certified and trusted data handlers.
In our newsletters, we may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you, but this is only based on information you voluntarily provide us with when you sign up. We do not use additional information about you from external sources.
Use of ‘cookies’
Links to other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in May 2018.